by Geanna C. Company CultureOctober 18, 2024October 18, 2024 Inside ShipMonk’s CX Team with Senior Manager Anne Melendez There’s a difference between customer service and customer support. The former implies executing tasks; the latter is about being there...
by Geanna C. EcommerceMarch 5, 2024March 5, 2024 Grow Your Ecommerce Business without Over-Expanding No flower wants to stay a seed, no tree wants to stay a sampling, and no ecommerce business wants to...
by Cathy O. EcommerceFebruary 3, 2024January 30, 2024 Email Tips for Ecommerce Businesses One of the greatest benefits of owning a direct-to-consumer (DTC) ecommerce business is that you get to form a direct...
by Cathy O. EcommerceJune 30, 2023July 3, 2023 KPIs for Ecommerce Businesses & How to Choose Them There seem to be about a million metrics to watch if you want to run a successful ecommerce business. Which...
by Geanna C. EcommerceFebruary 15, 2023February 14, 2023 3PL Fulfillment Technology Solutions for Ecommerce Businesses on the Rise Supply chains are becoming more intricate, ecommerce orders are on the rise, and speedy shipping has never been more important....
by Bea Tanese EcommerceAugust 4, 2022June 30, 2023 What is DDP Shipping and Why Do eCommerce Businesses Need It? So a customer has just ordered one of your awesome products. Even better—they’ve ordered a bunch of your awesome products....
by Cathy O. EcommerceJuly 7, 2022July 25, 2022 What is Minimum Order Quantity and Should My eCommerce Business Set One? As online shoppers, we see examples of minimum order quantity everywhere. It’s that pop-up in your shopping cart that says,...
by Geanna C. EcommerceApril 28, 2022July 25, 2022 A Guide to Growing and Scaling Your Business – PART 2 Five Keys to Scaling Your Business Efficiently In PART 1 of our “Guide to Growing and Scaling Your Business,” we...
by Geanna C. EcommerceApril 26, 2022July 25, 2022 A Guide to Growing and Scaling Your Business – PART 1 Four Keys for Achieving Business Growth So you have a business you’re working to scale? At the onset of that...
by Bea Tanese EcommerceMay 20, 2021October 22, 2021 How to Write a Winning Business Plan There are two kinds of people in this world: those who write business plans and those who don’t. Unfortunately for...
by Bea Tanese InternationalMay 6, 2021October 22, 2021 A Simple Checklist for Going Global with Your Online Business Ahoy, matey! If you’re anything like us, the urge to stretch your sea legs has been keeping you tossing and...