Global fulfillment, agentic commerce ready

You make the promise.
We keep it.

ShipMonk combines owned-and-operated global fulfillment with proprietary technology, purpose-built to help your business grow faster. Trusted with $30B+ in GMV, we deliver every order, from every channel, with the speed and reliability agentic commerce and your customers demand.

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GMV processed through ShipMonk

$30,412,587,210

Fulfillment for every order from any channel to the doorstep.

Customers · Real-life success stories

Trusted by 4,400+ brands

From fast-growing DTC to global enterprise. Brands of every size trust us with the moment that matters most: the order that reaches their customer.

Dr. Squatch

Beauty & personal care

50% faster

Click to delivery, down from 7–8+ days

Outcast

Apparel

Monthly orders since 2024

TAO Clean

Personal care

Up to 20%

Lower shipping costs with right-sized packaging

Chalk Line

Apparel

Orders tripled after moving to ShipMonk

Customer stories

Solutions · Capabilities that power your growth

Everything it takes to grow, in one place

Sell anywhere, ship everywhere, and handle everything after delivery, on one platform and one network built to scale with you.

Ecommerce fulfillment

Flexible fulfillment built for 10+ ecommerce verticals, backed by $10M in annual R&D investment.

B2B and retail

Retail-ready fulfillment with routing, EDI, labeling, and quality checks built in.

Kitting & customization

Custom kits, seasonal builds and right-sized packaging with PackSmart.

Real-time inventory

One inventory pool for DTC, B2B and marketplaces. Every carton gets a license plate, so AI agents only sell what’s really on the shelf.

Post-purchase

Branded tracking, delivery protection, proactive notifications and automated claims.

Returns

Every return is inspected, graded, reworked and photographed, then routed back into sellable inventory.

Integrations

100+ connections to storefronts, marketplaces and the tools you already use.

Platform · AI-powered fulfillment software

Put your agents to work on fulfillment

AI agents are already shopping, ordering, and tracking for your customers. We give your team, both people and agents, the data and automation to keep every order moving.

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Reliability · Systematized accuracy checkpoints

Accuracy in everything we do. Verified at every step.

Others promise reliability. We show you the proof. Every item is scanned and verified from the moment it arrives at our dock until the moment it ships, packed in the right box and sent to the right person. The result: 99.9% order accuracy you can track in the ShipMonk Platform.

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Network · Global connected fulfillment centers

A new standard for connected fulfillment

Connected fulfillment centers, an all-in-one platform, and an AI-powered carrier network in one unified system.

Ship from

ShipMonk campusOrders shippingClick anywhere on the map to send an order

1 day2 days2-day ground delivery to 95% of the lower 48

Zone 1Zone 8

The delivery range indicates the expected transit time. Actual transit time may vary for individual shipments.

Illustrative ground shipping zones. Actual zones depend on the destination ZIP code and carrier.

Expand into global markets

3M+ sq. ft.

across a global network

Our campus model clusters 12+ fulfillment centers on 7 campuses in key markets, creating shared capacity and flexibility.

Reach customers faster

95%

on-time delivery within 2 days

Our AI-powered Virtual Carrier Network balances speed, reliability, and costs to get orders out to customers faster.

Adapt without compromise

694M+

units shipped

Through order spikes, new channels, or market shifts, our operations flex with your business.

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Transportation · Virtual carrier network

From shipping cost to growth engine

Our AI shows shoppers a delivery date they can trust, on the product page and at checkout. Then the Virtual Carrier Network picks the best carrier to keep that promise, at your guaranteed rate. Dense volume across our campuses lets us skip zones and hand orders straight to carriers, so there are fewer stops and transit is more reliable. The result: lower shipping costs, on-time delivery and more sales.

68%of shoppers say the estimated delivery time influences what they buy.Source: Shopify, Future of Commerce 2022