ShipMonk's Customization Options
In today’s competitive ecommerce landscape, a memorable brand experience isn’t just nice—it’s essential. It’s the key to turning one-time buyers into raving fans. ShipMonk’s Customization Suite empowers high-growth brands like yours to elevate the unboxing experience and forge lasting connections with your customers. We help you go beyond the box and create something truly special.
Trusted by leading brands to deliver memorable experiences
The all-in-one solution: ShipMonk PackSmart
Is your packaging process draining your profits? For many brands, it’s a hidden tax on growth. Fragmented suppliers, late shipments, and oversized boxes don’t just cause headaches they directly inflate your shipping costs and drain your team’s resources. ShipMonk PackSmart is the single solution to eliminate this needless complexity and stop overpaying.
Unforgettable packaging, unmatched customer experience
Ditch the boring brown boxes! Work with our team to design branded boxes, inserts, and other custom packaging elements that scream your brand identity. Make every delivery a brand experience.
Branded packaging
Brand your shipments: use your packaging or our standard boxes for a unified customer experience.
Marketing inserts
Include promotional materials, personalized notes, or exclusive offers within your shipments to boost engagement and encourage repeat purchases. It’s like a mini-marketing campaign in every box.
Gift notes
Offer customers the option to add a personalized gift message to their orders. Add a thoughtful touch that makes every gift extra special.
Kitting and bundling
Create unique product bundles and kits to increase average order value and cater to specific customer needs. Offer your customers something unique and watch your sales soar.
Start customizing your shipments today
Value-Added Service
In-house embroidery for fabric products
ShipMonk offers in-house embroidery at our Texas and Kentucky fulfillment centers. Customization happens where your inventory is stored and where your orders ship — no third-party handoffs, no timeline surprises.
Eligible items include apparel, hats, bags, and other fabric accessories. We scope the job, run the production, and ship finished products within SLA.
Tell us about your product, and we’ll tell you what’s possible.
Specialized Storage
Garment on Hanger (GoH)
Some apparel needs to stay on a hanger. Not because it’s a preference, but because folding it into a tote bin means it arrives at the customer wrinkled, misshapen, or damaged. ShipMonk’s Garment on Hanger storage lets you designate which SKUs require upright hanger storage — which we enforce at the warehouse level.
Targeted items are stored on Z-rack locations built specifically for hanging inventory, not in standard bin locations. This availability is set at the product level, so it travels with the SKU regardless of how or when it moves through the facility.
● Currently available in Texas
Why choose ShipMonk's customization suite?
Scale with ease
Boost brand loyalty
Increase customer lifetime value
Drive repeat purchases and higher average order values with personalized touches and targeted promotions. Turn customers into advocates.
Streamline operations
Integrate customization seamlessly into your fulfillment workflow with our intuitive platform and dedicated support team. We make it easy.
Why thousands of high-volume brands choose ShipMonk
We were in a really bad spot with our previous 3PL, so we had to get out of there quick,” Welsh recalled. “ShipMonk made a lot of big promises, but much to our surprise, they delivered.
During our sale spike, ShipMonk didn’t just handle it; they nailed it. Their team treated those hundreds of extra orders like business as usual, and as a result, our customers
It came down to working seven days a week, quick SLAs, and the promise for transparency in the billing cycle. [ShipMonk] checked all the boxes.
Running a lean team while managing eight-figure growth would have been impossible without the logistical support ShipMonk provided.
Why choose ShipMonk for customization?
Global reach
Expand your reach with international fulfillment capabilities and our network of strategically located fulfillment centers. Go global with confidence.
Technology-driven solutions
Leverage our advanced technology platform for real-time inventory visibility, order management, and insightful analytics. Stay in control.
Dedicated support
Partner with a team of experts who are passionate about your success and provide personalized support every step of the way. We’re your partners in growth.
Flexible and scalable solutions
Tailor our services to meet your unique business needs as you grow and evolve. We adapt to your needs. And remember, you get mom & pop support at a global scale with ShipMonk.