Crowdfunding Fulfillment

ShipMonk specializes in backer rewards and fulfilling orders for crowdfunded campaigns primarily through Kickstarter and Indiegogo. Our proprietary inventory management software gives each of our clients full control of the fulfillment process including shipping, tracking, notifications, missing inventory, address verification, various shipping options, batching, and more. The best part is that our software integrates automatically with your crowdfunding sites and shopping cart platforms, so setup is simple and quick.

Crowdfunding Fulfillment Specialties:

  • Kickstarter Fulfillment
  • Indiegogo Fulfillment
  • Celery Pre-Orders
  • Flash Sales
  • Groupon Fulfillment

The process


Develop an awesome new product


Launch it on Kickstarter or Indiegogo.


Raise enough funding to purchase inventory.


Ship all of your inventory to ShipMonk.


Receive inventory and track levels in ShipMonk’s software.


Kit and ship your backer rewards.


Customer gets your product and is happy




  • Batch Processing

    Kitting and Assembly is often overlooked by other fulfillment companies because they simply do not have the software to support a combination of backer rewards. Our inventory management software lets you to set up batch fulfillment, so you can choose an assortment of product offerings while still having peace of mind that orders are being fulfilled accurately.

  • Pick and Pack

    Besides taking advantage of an automated order fulfillment system that ensures efficient and accurate picking & packing, we have the bandwidth to fulfill 1 to 10,000 orders each day. We also don’t believe in charging for unused services, so with ShipMonk, you’ll only pay for what you use. If you ship only 1 product that month, you’ll only pay a pick and pack fee for 1 product. It’s that simple.

  • Cost-Effective & Flexible Shipping

    There are countless shipping options to get your orders to backers, but are you getting the biggest bang for your buck? With ShipMonk, you will! Before we ship your products, you’ll be presented with an all-inclusive list of options. You can choose anywhere from the slowest and cheapest to the most reliable and fastest carriers available or anything in between. This gives you complete control over your shipping costs and peace of mind that your products will always be delivered on time.

  • Powerful Software

    We’re not the first order fulfillment company to help business owners save time and money. But we are the first to bring transformative technology to the fulfillment industry. Rather than just improving what is currently offered, we approach the market with the mindset of redefining the entire industry. From our API integrations to automated mapping and bundling, ShipMonk software has the ability to map SKUs across various sales channels and bundle an infinite amount of product combinations so you can change your product offerings without worrying about tracking, inventory levels, or fulfillment.

  • Seamless Onboarding Process

    We’re a startup at heart, so we pride ourselves on offering exceptional customer support, beginning with how you’re onboarded as a new customer. We know exactly how important it is to your business to meet the expectations of your customers, so we’ll make sure everything is done correctly from the start. A dedicated Happiness Engineer will ensure all the bases are covered including a walk-through of the system, product receiving, LTL shipments, customs information, and insurance information. Your Happiness Engineer will also review some commonly asked questions.

  • Expert Happiness Engineers

    We realize that rapid growing ecommerce businesses require special attention in order to achieve their full potential. That’s exactly why we created Happiness Engineers. All of our Happiness Engineers go through a comprehensive training process designed to turn them into shipping experts, so no question is too big or too small for their expert advice.


    Delivery Protection

    Pick. Pack. Ship. Protect. MonkProtect’s Delivery Protection, Automated Claims Portal, and Branded Tracking Page help ensure an unbeatable post-purchase experience for your customers.


Did you know?

ShipMonk fulfilled the orders for the first woman to break the $1,000,000 mark on both Kickstarter and Indiegogo.