Why the fastest growing ecommerce
Easily manage your supply chain and take a proactive approach to inventory management, so that everyday challenges never slow down growth.
Automatically import orders from all of your sales channels with our pre-built integrations.
Track inventory levels in real-time and know exactly when to reorder product.
Easily manage your supply chain and take a proactive approach to inventory management, so that everyday challenges never slow down growth.
Automatically import orders from all of your sales channels with our pre-built integrations.
Track inventory levels in real-time and know exactly when to reorder product.
“We’ve used multiple different fulfillment partners. There were always issues and it was always top of mind for me as a founder to check on them. ShipMonk is the first fulfillment partner I have trusted.”
“ShipMonk has been absolutely incredible to work with! They are available 24/7 to answer questions and have bent over backwards to help make our customers happy. I couldn’t recommend them more highly.”
Best-in-class support
When we first started, we didn’t have the best technology or the most warehouse locations, so we focused on providing the best customer support within the industry. Years later, we still count on our level of customer support to be a clear differentiator between us and the competition.
Our Happiness Engineers are trained to be shipping and fulfillment experts. Think of them as your employees stationed at one of our warehouses. Whatever you need, they’ll be there for you.
Major shipping discounts
ShipMonk receives heavily discounted shipping rates with every major carrier, and the best part is that we pass these discounts on to you and your customers.
Warehouse automation
We invest heavily in warehouse automation technologies to increase our efficiency and effectiveness. As a result, our accounts experience the following:
- Quicker fulfillment times
- 99.9% picking accuracy
- Cheaper fulfillment costs
- Secured storage
Customization
Customizing the packaging process is a great way to create a memorable unboxing experience for your customers. Custom packaging, gift messaging, specialty packing material, stickers, and promotional inserts are all great ways to brand each order that ships out.
During the onboarding process, your Happiness Engineer will review your brand guidelines and see to it that our team packs orders just as you would do it yourself. If that’s not enough, each one of our packing stations is equipped with a camera, so if there is anything in question we can review the photos.
An all-in-one scalable solution
ShipMonk is packed with features that are proven to grow your business.
Multiple warehouses
You’ll have the option to ship from our east coast or west coast location, or both.
Transparent billing
You'll see an exact breakdown of costs in the billing portal so you can budget accordingly.
Free integrations
We have over 75 shopping cart and marketplace integrations, and setup is always free.
Freight management
Need to import your inventory? We can help! Your Happiness Engineer will guide you through filing the correct documentation and coordinating freight.
User permissions
New users are added to your account at no extra charge, and you'll be able to easily grant and restrict data permissions.
Enterprise-grade security
The security of our customers' data is extremely important to us, so we take all the necessary measures to protect your data and privacy.
Actionable reports
Each account will have a dashboard to review a breakdown of costs, orders, number of units, and where you're shipping to most frequently.
Special projects
We can execute "special projects" to help you tackle anything outside of the norm.
Returns management
You can create shipping labels for customers directly in your account and receive an alert when returns arrive at our warehouse.