ShipMonk | Fulfillment Center | Order Fulfillment Services
Fulfillment Center | Order Fulfillment Services
As strange as it sounds, we don’t consider ourselves a fulfillment company. ShipMonk is a tech-first solutions provider that delivers amazing customer experiences through fulfillment services. Anyone who has seen our software and toured our facility knows exactly what this means and for those of you don’t know…keep scrolling.
We've gone to great lengths to implement the most advanced technology to optimize our picking efforts. Pick to light and pick by voice are both useful and highly-effective solutions, but we wanted to take things to (literally) another level. In 2017, we installed the first ecommerce storage and retrieval machines (SRMs) in the USA. These SRMs were designed to increase productivity, optimize space utilization, improve ergonomics, boost throughput, enhance product security and increase overall efficiency.
For those unfamiliar with radio-frequency identification (RFID) technology, it uses electromagnetic fields to identify and track tags attached to objects. In short, it's a barcode, but much better. Each storage location is equipped with an RFID tag to ensure we know exactly where your products are 100% of the time. The moment your products are moved for picking or replenishment, the system will automatically adjust the number of items in the location.
Our customers see a simple, easy to use interface, but behind the scenes is a complex system of algorithms to progressively improve warehouse performance on each task. We have systems in place to optimize picking routes, determine products are properly packaged and QC checkpoints throughout the entire fulfillment process. We're constantly looking for new ways to utilize the latest technologies to improve our operations even more.
Tape measures and scales are so yesterday. Each one of our warehouses is equipped with a dimensioning and weighing system called Cubiscan. Using infrared technology, the Cubiscan machines gives us the power to quickly measure and weight products on the fly.
