3PL ecommerce fulfillment
Running a successful DTC ecommerce business is a wild ride! From managing inventory and processing orders to handling shipping and returns, there’s a lot to juggle. Drowning in the details? That’s where ShipMonk comes in. We’re a leading 3PL provider offering comprehensive ecommerce fulfillment solutions designed to help large enterprise brands optimize operations and explode your growth. We take the stress out of fulfillment so you can focus on building your brand and connecting with your customers.
3PL fulfillment means outsourcing your ecommerce logistics operations to a specialized provider like ShipMonk. We handle everything from warehousing and inventory management to picking, packing, and shipping your orders. Think of us as your dedicated fulfillment team, working behind the scenes to keep your customers happy and your business booming.
As a large CPG that has been through several Fulfillment partners in the last few years, we can finally say that we found a home.
Jason Welsh
Their customer service teams are telepathic, telekinetic, and pyrokinetic. They know my issue before I tell them, are already solving them, and are fired up to help.
Noah Gould
We came for ShipMonk’s pricing but stayed for their great customer service. Since we started working with ShipMonk we have grown more than 4x.
Mike Abadi
We were OOS on inventory with a large number of backorders. ShipMonk tripled their daily throughput and resolved everything within 24 hours. Amazing!
Nikhil Byanna
Been with ShipMonk for several years. We have regular meetings and the service is excellent. Highly recommend to ecommerce brands.
Chris Neville
Global fulfillment network
ShipMonk’s global fulfillment network puts your inventory closer to your customers. With strategically located warehouses in the US, Canada, the U.K., and Mainland Europe, we can split your inventory and automatically select the optimal shipping location for every order. This means faster delivery, reduced shipping costs, and happier customers. We’re everywhere you need to be.
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The delivery range indicates the expected transit time. Actual transit time may vary for individual shipments.
Illustrative ground shipping zones. Actual zones depend on the destination ZIP code and carrier.
Save time and money with ShipMonk
ShipMonk’s Virtual Carrier Network (VCN) gives you access to the best shipping rates in the industry. Our deep relationships with top carriers and advanced technology ensure your orders are delivered on time and at the lowest possible cost. Plus, offer your customers 2-day shipping without the hefty price tag! We’re saving you money on shipping.
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One platform, total fulfillment control
We’re a tech-first company, and our platform is designed to empower your omnichannel success. Our custom warehouse management system (WMS), intelligent inventory management system (IMS) and order management system (OMS) work together to streamline your operations, providing you with the tools you need to manage inventory, track orders, optimize shipping, and integrate seamlessly with all your sales channels. Our proprietary technology puts you in control.
Auto-combine unfulfilled orders for the same customer and save on fulfillment and shipping costs.
Erase ambiguity for your customers. Opt to wait for more inventory, split-ship, or alter the items in an order.
Utilize our custom post-purchase tracking page as a place to boost brand awareness, drive promos, and repeat purchases.
Sometimes, ship happens. ShipMonk lets you automatically file, track and resolve claims directly in-portal.
Trace inventory by production lots and expiration, with vision back to specific customers and deliveries.
You’ll know exactly which unit of inventory is on your customer’s doorstep.
Create each unique box as a batch within the ShipMonk platform and assign orders to each batch.
Integrate ShipMonk with any of our 100+ ecommerce shopping carts, marketplaces, and solution providers.
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Maximize efficiency with smart automation
ShipMonk’s state-of-the-art fulfillment centers are designed for speed and efficiency. Our advanced automation and proprietary software work together seamlessly to process 100,000+ orders daily, ensuring lightning-fast fulfillment and exceptional accuracy. We’re talking serious fulfillment power!
Our advanced dimensional scanning process captures detailed product information – weight, dimensions, and even photos. This data isn’t just stored; it’s used to optimize packaging, calculate accurate shipping rates, and improve overall fulfillment efficiency.
ShipMonk’s intelligent auto-slotting optimizes storage by continuously monitoring SKU velocity and routing inventory to the most efficient warehouse locations—ensuring faster picking and packing.
ShipMonk’s automated mobile robots are revolutionizing fulfillment. These tireless robots minimize pick times, speed up order processing, and ensure industry-leading accuracy. The result? Faster fulfillment, reduced costs, and happier customers.
ShipMonk’s pick-to-light technology streamlines your high-volume fulfillment. Our system uses LED lights to guide pickers to the exact location of each item, ensuring accuracy and efficiency, even with frequent replenishment.
Our fulfillment centers are equipped with state-of-the-art conveyor systems that optimize the flow of goods. From receiving to shipping, your products are transported quickly and efficiently, minimizing delays and maximizing productivity.
ShipMonk’s automated sorting system accelerates your fulfillment. Packages are automatically sorted and routed to the correct bins for carrier pickup, ensuring faster processing and quicker delivery to your customers.
Take your brand beyond the box
Turn unboxing into a memorable experience. ShipMonk offers a wide range of custom packaging options to delight your customers and reinforce your brand. From gift messaging and promotional inserts to branded stickers and unique presentation, we’ll help you create an unboxing that wows. Make a lasting impression.
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Simplify returns, maximize satisfaction
Don’t let returns become a burden. ShipMonk’s customizable reverse logistics solutions streamline the process, reduce costs, and ensure a positive experience for your customers. We offer a variety of options to fit your specific needs, including prepaid return labels, automated processing, and detailed reporting. Make returns a breeze.
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Precision and Efficiency
At ShipMonk, precision and efficiency are at the heart of everything we do, and Cubiscan is a game-changer in this mission. This state-of-the-art technology automatically springs into action the moment we receive a product that’s new to our fulfillment centers. What makes it so essential?
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Deliver peace of mind
ShipMonk goes beyond delivery. With MonkProtect™, you can offer your customers delivery protection, an automated claims portal, and a branded tracking page—all designed to build trust and boost satisfaction.
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Global scale. BOOM.
At ShipMonk, you’re never alone. Our dedicated Happiness Engineers are fulfillment experts who are passionate about helping you succeed. They’ll guide you through every step of the process, answer your questions, and provide proactive support to ensure a smooth and stress-free experience.
ShipMonk delivers speed, accuracy, and reliability with a merchant-first mindset and uncompromising standards. We’re here to help your business exceed expectations every day.
We were in a really bad spot with our previous 3PL, so we had to get out of there quick,” Welsh recalled. “ShipMonk made a lot of big promises, but much to our surprise, they delivered.
Jason Welsh
Sr. Fulfillment Manager
99.5%
Order accuracy - consistently
55%
Click-to-Delivery Time cut
Top 100 3PL Provider
Inbound Logistics, 2026
Top 100 3PL in the U.S.
Fulfill.com, 2026
Power Partner
Inc. Magazine, 2025–2026
Inc. 5000
Inc. Magazine, 2018–2025
Excellence in Customer Service
Business Intelligence Group, 2021–2025
Capterra Shortlist
Capterra, 2025
Front Runners
Software Advice, 2024–2025
Category Leader, Logistics
GetApp, 2024–2025
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Simplified fulfillment, scaled for growth
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