Gorgias + ShipMonk

Gorgias is the ecommerce helpdesk that turns your customer service into a profit center, and it integrates directly with ShipMonk.

With the Gorgias + ShipMonk integration you’ll be able to:

  • Pull order fulfillment data and tracking information to Gorgias
  • Access specific orders in ShipMonk directly from the customer’s sidebar in Gorgias via deep-link


Categories: Customer Support
👋 Meet Gorgias

What our clients are saying about ShipMonk:

Rating 5 from 5

Chris V.

CEO & Founder at Fanjoy

ShipMonk has been an incredible partner and a huge asset to growing our company. With the help of personal account managers and an always available service team, orders can be shipped in a matter of minutes. With their large facilities and an exceptional team, fulfillment is easier than ever.

Rating 5 from 5

Taylor O.

Founder of FEAT

We’ve used multiple different fulfillment partners. There were always issues and it was always top of mind for me as a founder to check on them. ShipMonk is the first fulfillment partner I have trusted.

About Gorgias

The best merchants grow through exceptional customer service and efficient, accurate fulfillment.

  • Convert visitors into shoppers
  • Answer customers in minutes, not days!
  • Used daily by 9,040+ DTC brands
  • Rated 4.6/5 on the Shopify App Store

Founded in 2015 by Romain Lapeyre and Alex Plugaru, Gorgias is a customer support helpdesk for ecommerce. It helps brands deliver an outstanding customer service experience by centralizing all customer interactions and automating responses to the most repetitive questions. Learn more at www.gorgias.com

Trusted Integrations for High-Growth Ecommerce Brands

With over 75 Ecommerce integrations, ShipMonk makes it effortless for merchants to get started with world-class shipping fulfillment - no tech savviness required!

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