Supplement Fulfillment Services
Scale your brand. Not your risk.
The 3PL for supplement brands that can’t afford a recall, a failed audit, or an expired bottle on a customer’s doorstep.
Not ready for a quote?
We’re investing in fulfillment as an extension of the wellness experience itself. When wellness becomes a daily priority, reliability matters as much as the product.
Sienna McCormick
Co-Founder and Co-CEO at Create Wellness
Trusted by top supplement & wellness brands
When the FDA calls, you’re protected
If the FDA issues a recall on a specific lot tomorrow, can you answer these in 48 hours?
Which orders included that lot?
Every order is tagged with the exact lot it shipped from. Pull the list of affected orders in minutes, not days.
Where did they ship?
Customer-level traceability down to the ZIP. You hand the FDA, the retailer, or your insurer the same data we use to investigate.
How many units are still in inventory?
Real-time stock by lot. Affected units quarantined in the platform before the next pick wave starts.
Find out where your brand is exposed
A 30-minute compliance review with a supplement specialist. Backed by 99.9% lot accuracy across our supplement network. No pitch, just a clear read on your risk.
5 things every supplement brand needs from a 3PL.
1. FDA registration
FDA registered. Ship from a network audited the way your brand will be.
Learn More
2. Lot history
Every bottle, traceable to its lot. If a question ever comes, you have the answer before it does.
Learn More
3. Compliant returns
Every controlled return logged by lot and expiry, then rolled into an FDA audit-ready report.
Learn More
4. Real-time audit trail
Every order, every step. The evidence trail is built as you ship, not when the audit lands.
Learn More
5. Inventory accuracy
Counts you can stake the brand on. FEFO rotation and lot-level visibility so the right product ships every time.
Learn More
We do all 5,
every shipment.
Your 3PL should check all 5. Does it?
Customers treat wellness products as consistent essentials. As their habits become an important part of their day-to-day lives, tolerance for delays drops significantly. We’re seeing higher expectations around predictable shipping times and proactive communication.
Sienna McCormick
Co-Founder and Co-CEO at Create Wellness
Every retailer. Every marketplace. One 3PL.
Retailers want clean POs, compliant labels, and inspection records when chargebacks hit. Marketplaces want fast prep and tight SLAs. ShipMonk runs both, with BRCGS-aligned trailer inspections on every B2B load so you earn shelf space and screen space at once.
Bill shock isn't a shipping problem. It's a 3PL problem.
ShipMonk’s Virtual Carrier Network simplifies pricing with a single rate card by weight and zone across carriers within each service level. That means a 4-pound package to zone 5 costs what it costs, every time. And if a carrier adjustment doesn’t add up, our Carrier Overcharge Protection catches it before it hits your invoice. So the overcharges that quietly eat margin at other 3PLs stay off your invoice.
One standard. Every facility.
Built to that standard from day one. Not stitched together through acquisitions, not inherited from another network.
FDA-registered + cGMP-compliant
Every US facility
GFSI / BRCGS certified
6 US facilities
Climate-controlled zones:
3 facilities (NV, PA, TX)
Temperature storage
<70°F controlled ambient
Ship from an FDA-registered facility. Every single time.
1. Compliance review
We map your current state and flag the risks before you commit.
2. Lot history transfer
Your existing lot records move with you, traceability intact.
3. Phased cutover
SKUs migrate in waves so orders never stop and audits stay clean.
4. Not ready to migrate? Check out our free resources for supplement brands.
Switching 3PLs is easier than staying exposed
Switching 3PLs feels risky, especially for supplement brands with lot history, retailer commitments, and FDA scrutiny on the line. ShipMonk runs migrations with a dedicated onboarding manager, a compliance lead, and a transition plan that keeps your shipments moving and your documentation intact.
Resources supplement ops teams actually use
If you sell supplements, your 3PL is part of your compliance story whether you want it ...
The warning letter arrives by certified mail or, increasingly, by email. By the time it’s in ...
Audit-readiness isn’t a feeling. It’s a packet you can produce in 48 hours. Either your 3PL ...
Results supplement brands actually see
99.95%
Fulfillment accuracy
88%
Growth since partnering with ShipMonk
20%
Recalls in 2025
Get In Touch
Compliance, built for your brand
What to expect:
- A specialist replies within one business day.
- A read on where you’re protected, where you’re exposed, and the cost of one bad day.
- Review where you stand and what should change.
No commitment · Responds within 1 business day
FAQ
Does ShipMonk support FDA-regulated supplement brands?
ShipMonk fulfills for FDA-regulated supplement brands from FDA-registered, cGMP-compliant facilities. Every order ships from a warehouse that meets federal manufacturing standards. Brands get the compliance documentation they need to satisfy retailer requirements and withstand FDA scrutiny without managing it themselves.
How does ShipMonk handle lot traceability for supplements?
ShipMonk tags every order with the exact lot it shipped from, so if the FDA issues a recall, you can pull a full list of affected orders in minutes. Customer-level traceability goes down to ZIP code. You get the same data ShipMonk uses internally — ready to hand to the FDA, a retailer, or your insurer.
What certifications do ShipMonk's supplement fulfillment warehouses hold?
ShipMonk’s regulated commerce facilities are FDA-registered and cGMP-compliant. Warehouses also include climate-controlled storage for temperature-sensitive supplements and wellness products. These certifications are built into standard operations, so every brand fulfilling through ShipMonk benefits from the same compliance infrastructure.
Can ShipMonk respond to an FDA recall within 48 hours?
Yes. If the FDA issues a recall on a specific lot, ShipMonk can identify every affected order, map customer-level distribution by ZIP code, and produce the documentation needed for the FDA, retailers, or insurers — all within 48 hours. Lot history is maintained from day one, including records migrated from a previous 3PL.
How does ShipMonk manage returns for supplement and wellness brands?
ShipMonk processes returns for supplement brands while maintaining FDA compliance throughout. Returns are matched against lot records so inventory integrity stays intact and recall scenarios stay clean. Brands don’t have to choose between a smooth customer returns experience and the documentation standards their retailers and regulators require.
What happens to my lot history if I switch to ShipMonk from another 3PL?
ShipMonk migrates your existing lot records as part of onboarding — traceability stays intact across the transition. A dedicated onboarding manager and compliance lead run the migration in waves so orders keep shipping and audits stay clean. Your FDA documentation history doesn’t restart at zero when you move.
How does ShipMonk help supplement brands prepare for retail audits?
ShipMonk maintains audit-ready documentation as a standard part of operations — not something you scramble to assemble before an inspection. Lot history, order records, and compliance certifications are accessible on demand. Brands fulfilling through ShipMonk’s regulated commerce platform walk into retailer and FDA audits with documentation already organized.
Can ShipMonk handle both DTC and wholesale supplement orders from the same facility?
ShipMonk fulfills DTC and B2B wholesale supplement orders from the same FDA-registered facilities, maintaining lot traceability across both channels. Whether you’re shipping to a customer’s door or palletizing for a retail partner, compliance documentation stays consistent. See ShipMonk’s full fulfillment services for channel-specific options.
