Last-Mile Delivery: What It Is and Why It’s So Important
Is there anything more thrilling than the last quarter of a football game? How about the series finale of your favorite TV show? If you can believe it, an eCommerce package follows a similar arc, where the final moments of its journey have the power to make all the difference. In the logistics biz, we […]
What is DDP Shipping and Why Do eCommerce Businesses Need It?
So a customer has just ordered one of your awesome products. Even better—they’ve ordered a bunch of your awesome products. The thing is, it’s an international order. That may not seem like a problem until your customer is hit with duties and taxes. What was once a simple transaction becomes much more complicated because the […]
What is a Logistics Service Provider?
Behind every hero is a sidekick who helps guide them to success. Batman had Robin, Simon had Garfunkel, Hercules had Phil, and Frankenstein, had, well, Igor. Not all of those examples are exactly illustrious, but they do (for the most part) prove that two heads really are better than one. In the world of eCommerce, […]
Demand Forecasting 101: Everything eCommerce Businesses Need to Know
If you had a crystal ball, what is the first thing you would ask? For an eCommerce business owner, the answer is obvious: How the heck do I get a handle on my inventory management?! Luckily, this is one problem that doesn’t require divination to solve. (But, to be fair, the wave of a magic […]
Introducing MonkProtect
It’s no secret that we’re big on the post-purchase experience. As soon as a customer places their online order, the sales process enters a new cycle that covers everything from picking a product off the shelf to ensuring its safe delivery. However, even with a top-notch team and a wealth of resources, there’s always the […]
10 Sure-Fire Tips for Customer Acquisition
You’ve crossed your t’s. Dotted your i’s. Toiled away at your branding and website until they gleamed and glistened. Heck, you may have even locked down a logistics partner for seamless order fulfillment. But, as picture-perfect as your plan looks on paper, there’s one thing missing… customers! Regardless of where you’re at in the eCommerce […]
Everything You Need to Know About Section 321
Section 321 may sound like a juicy tidbit of classified information… and it kind of is! For years, ecommerce business owners privy to the ins-and-outs of international shipping have been taking advantage of one of the industry’s best-kept secrets to virtually eliminate import duties and save big on tariff costs. Today, we’re lifting the veil […]
Why Your 3PL Should Have Multiple Warehouse Locations
Cruising for a new fulfillment partner? Dying to escape the confinements of a living room warehouse? Whatever your sitch may be, you likely have a checklist of the ideal 3PL. Tall, dark, handsome… wait, wrong checklist. Let’s try again: speedy, efficient, and cooperative to boot. Those are all great qualities to look for, but, if […]
The History of Ecommerce: From the 1960s to the 2020s
These past sixty years have sure flown by, huh? Even if you weren’t around for the original moonwalk or the rise and fall of glam metal, it’s impossible to deny that our daily lives have changed forever as we march to the beat of the Digital Age. An invention of particular note was and continues […]
7 Golden Rules Every Online Startup Should Follow
In the “real” world, the golden rule is to treat others how you want to be treated. In the digital world, it’s that… and a few other considerations. Regardless of the eCommerce model you fall under or how long you have been in the retail game, a little dash of tried-and-true insight never hurts, and […]