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Stop Reacting, Start Anticipating: What Merchants Need to Ask Their 3PL in 2026

If 2025 was the year of “correction”—defined by chaos and scrambling—then 2026 must be the year of resilience.

We are all suffering from a “volatility hangover.” Between potential new tariffs, port strikes, and inventory issues, Operations Directors spent the last 12 months fighting fires.

Here is the hard truth: In 2026, a 3PL cannot just be a box-mover. They need to be your data analyst and your defense against supply chain shocks.

To win this year, you have to stop reacting to the news and start anticipating it. Here is your blueprint for 2026.

1. The Landscape: Navigating Tariffs

Trade policy isn’t just a headache for big corporations anymore; it’s squeezing margins for everyone. You need a partner who can help you save money legally.

What to ask your 3PL:

  • Do you have Bonded Warehousing? This improves your cash flow by letting you wait to pay duties until the goods are actually sold.
  • Can you handle “Duty Drawbacks”? This is a huge missed opportunity. If you import an item, then return it or destroy it, you should get your duty money back. If your 3PL isn’t helping you reclaim that cash, you are losing money.

2. The Forecasting Challenge: Stop the “Bullwhip Effect”

The biggest issue we saw last year was poor forecasting.

When the forecast is wrong, we get the “bullwhip effect.” This happens when everyone in the supply chain works off a different, bad plan. The result? You either have way too much stock (bloat) or not enough (backlogs).

The Fix: You need a 3PL that helps you get the forecast right so you can plan labor and get orders out on time.

3. The Tech: AI is for Everyone Now

If I were planning for 2026, the one thing I would be terrified of ignoring is AI. But I’m not talking about writing emails; I’m talking about data.

Supply chain data used to be hard to read. Now, AI makes it easy.

How AI helps you:

  • Simple Answers: You should be able to ask your system simple questions like, “Why did my shipping costs go up last week?” and get an instant answer.
  • Predicting Risks: AI can look at weather, strikes, and holidays to predict delays before they ruin your delivery promise.

4. The Mindset: Partners, Not Just Vendors

There is a trend that is “In” for 2026: Adaptability. The best shippers are constantly moving volume to finding the best carrier mix.

There is also a word that is “Out”: “Pilot.”

Stop trying to just “pilot” new relationships. The most successful merchants in 2026 will prioritize partnership over negotiation. Negotiating for pennies is fine, but challenging your 3PL to be a real business partner will save you dollars in the long run.

The One Question You Must Ask a 3PL

To test if a partner is ready for 2026, ask them this:

“Tell me exactly how you improved your operations in 2025—in cost, quality, or speed—and what are you planning for 2026?”

If they give you a blank stare or generic marketing fluff, run. A good partner will have a specific list of wins from last year and a plan for next year.

2026 will have challenges. But for merchants with the right partners, it is a massive opportunity to grab market share from competitors who are still using the old playbook.

Is your supply chain built to anticipate, or just to react? Don’t wait for the next disruption to find out. Let’s review your current setup against the 2026 landscape.

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