12 eCommerce Metrics You Need to Start Tracking

Two curious box characters use cutting-edge visual boards to track eCommerce metrics.

It’s a bird, it’s a plane, it’s… oh, numbers and data. For some, keeping track of metrics may as well be music to their ears. For others, it sounds more like a cacophony of confusion and anxiety, akin to being cornered by a flock of loud seagulls in a grimy New York alleyway. But, no […]

AR, VR, and eCommerce

Two box characters experience the wonders of AR and VR.

Jetpacks, flying cars, oh my! The future is knocking on our door, and it’s about time we let it in. While we can’t really speak on the jetpacks and flying cars (it’s top secret!), we can talk about a couple of futuristic innovations that are rocking the socks off eCommerce: AR, or augmented reality, and […]

Your Guide to Managing Customer Expectations

A business owner walks confidently towards a green arrow that is hiding another business owner.

2020 was a monumental year for eCommerce, but not in the way any of us expected. eCommerce merchants and customers alike were faced with some pretty, dare we say, unprecedented challenges that, among other things, forced major changes in both the foundation of online retail and our perceptions of it.  If before we were accustomed […]

eCommerce Niches: Why They’re Important & How to Find Your Own

A box and a cat tug at opposing ends of a green and polka-dotted pie chart.

Are you a fledgling business owner who’s still undecided on their catalog? If the answer is yes, consider this your lucky day. Even if you think your product selection is as good as it gets, it doesn’t hurt to double and triple check your convictions.  It may sound simple enough, but deciding what to sell […]

Differentiating Your Crowdfunding Campaign Through Fulfillment

A box sure across the ocean, accompanied by a cluster of little boxes.

Crowdfunding is the latest and greatest in eCommerce. Instead of the good ol’ “click-and-ship,” crowdfunding takes a more immersive approach as customers, a.k.a. backers, pledge a monetary amount of their choice to a cause or product they believe in. Campaigns can last weeks or even months, but through every twist and turn, brands have the […]

Subscription Boxes and Services: Are They Right for Your Business?

Two robots look into a subscription box.

If you’ve been keeping up with eCommerce (and we’re guessing you have), then you probably know that subscription boxes and services are all the rage. From never having to worry about buying razors again to receiving cute pet accessories every month, it’s clear that subscription-based eCommerce has a plethora of pros for savvy online shoppers. […]

How O2O Is Shaping the Future of eCommerce

A tablet extends its hand out to a physical storefront.

The new acronym on the block? O2O, or online to offline. If you were wondering about the fate of retail as a whole, O2O is what’s on the crystal ball. But what does it truly mean? And how can it be effectively incorporated into your business? Well… that’s also on the crystal ball, but luckily […]

7 Tips for Choosing a Fulfillment Partner

An eager business owner chooses the fulfillment partner of his dreams.

Is your ecommerce store ready to spread its wings? If so, then it’s likely you’re starting to shop around for a fulfillment center. Smart move! Outsourcing your fulfillment comes with a plethora of benefits, like scoring big on savings and having more time to grow your business. Before you take the big plunge, however, there […]

ShipMonk Survival Guide: What Every ShipMonker Needs to Succeed

Budd the Monk camps out in the wilderness with his laptop and other essential equipment.

Here at ShipMonk, we talk the talk and walk the walk. Sure, we’ve been recognized high and low by our achievements as one of the world’s fastest-growing fulfillment centers, but all of our accolades would not have been possible without the tremendous efforts of our incredible team (and awesome merchants).  If you’ve been itching to […]

Top Ecommerce Trends

Shopping bags on the left, a smartphone in the center, and recycled packaging on the right indicate some of the top eCommerce trends of 2021.

2020 has come and gone, which means it’s finally time to say hello to 2021! Aside from giving us a little extra pep in our step, ringing in the new year usually signifies a period of regrouping and reassessment for business owners everywhere.  2021 will be especially significant as the world continues to cope with […]