A Merchant’s Guide to Shipping Hazardous Materials

Is your ecommerce product lineup venturing into hazardous territory? There’s no need to stress. If you’re unsure whether your goods are classified as hazardous materials (hazmat) or how to ship them, we’ve got your back. Hazmat shipping doesn’t have to be overwhelming. With the right know-how and a trusted partner like ShipMonk, you can handle […]

Wowing Your Customer by Doing the Little Things: Exceeding Expectations in Ecommerce

Imagine this: a bright pottery studio, shelves lined with artful ceramics, and the warm energy of a woman packing her latest masterpiece—a vibrant bamboo plant—carefully into a sturdy cardboard box. With an easy smile and phone in hand, she assures her customer that everything will arrive just right. It’s this thoughtful attention to detail—and that little spark of joy—that reminds me how ShipMonk.com is there for every unique business moment, making sure what matters most gets delivered safely and smoothly. via ShipMonk.com

In the competitive world of ecommerce, providing exceptional customer experiences is essential for success. While grand gestures can be impactful, it’s often the small, thoughtful touches that truly wow customers and build lasting loyalty. This blog post will explore how ecommerce businesses can exceed customer expectations by focusing on the little things. The Power of […]