Your business is unique. So is our pricing.
No price lists. Just a strategic proposal built around your unique scale, complexity, and growth objectives.
“ShipMonk’s transparency was a game-changer. What we agree to upfront is what we get. No surprises, just trust.”
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7-day a week
nonstop fulfillment operations
Enterprise-grade compliance
The 3PL of choice for enterprise leaders
We were in a really bad spot with our previous 3PL, so we had to get out of there quick,” Welsh recalled. “ShipMonk made a lot of big promises, but much to our surprise, they delivered.
During our sale spike, ShipMonk didn’t just handle it; they nailed it. Their team treated those hundreds of extra orders like business as usual, and as a result, our customers
It came down to working seven days a week, quick SLAs, and the promise for transparency in the billing cycle. [ShipMonk] checked all the boxes.
Running a lean team while managing eight-figure growth would have been impossible without the logistical support ShipMonk provided.
Beyond pricing: A blueprint for your growth
The foundation for flawless fulfillment
We’ve built our entire operation around three core principles: superior technology, operational reliability, and a true partnership approach.
A fully integrated technology stack
Our proprietary platform is the command center for your entire operation, built for customization and deep integration.
Enterprise data intelligence
Our platform delivers predictive analytics to optimize inventory, forecast demand, and cut costs across your network.
Bespoke integrations
Your stack is complex. Our in-house team builds custom integrations with your ERP, OMS, and other systems, ensuring total data fidelity and seamless automation.
Fortified security & compliance
We meet rigorous compliance standards (SOC 2, GDPR), protecting your data and your customers’ privacy at every touchpoint.
“ShipMonk’s attention to detail has made all the difference. “It’s the kind of partnership that lets you sleep at night”
Ryan Mongan, TAO Clean’s Founder
Infrastructure that delivers
Unlike other 3PLs, we build and operate our own best-in-class facilities to ensure total control over quality, security, and performance.
99.5%+ order accuracy
Our operation handles millions of orders. We model your needs to ensure flawless execution during your biggest peak seasons, guaranteed.
Global fulfillment network
Leverage our strategic global network. We analyze your data to place inventory optimally, reducing transit times and delighting your customers.
Complex logistics, solved
B2B, DTC, retail compliance, kitting, subscriptions, hazmat. Your complexity is our specialty. We engineer workflows for your most demanding requirements.
“Order accuracy soared to above 99.5%. Fulfillment is no longer a bottleneck. It’s peace of mind.”
Jason Welsh, Sr. Manager of Ecommerce and Wholesale Fulfillment
An extension of your ops team
We embed ourselves in your business, acting as a true partner invested in your outcomes and accountable to your goals.
Dedicated account management
You get a strategic partner, not just a manager. Your dedicated team proactively identifies opportunities for optimization and growth.
Enterprise support specialists
Access logistics experts who understand enterprise urgency. We build custom Service Level Agreements (SLAs) around your specific business needs.
Transparent itemized invoicing
No surprises. Our proposals become clear, consolidated invoices. We provide detailed line-item reporting to track your ROI to the penny.
“ShipMonk doesn’t just support us; they grow with us. Together, we’re proving that logistics can be the difference between good business and great.”
Enrico Martins, Executive Director at Larroudé
Optimize your fulfillment strategy
A transparent model for your entire operation
Our proposals are built from the ground up, component by component, ensuring every cost is justified by the value it delivers.
The platform
We start with your tech needs, assessing the required integration, customization, and reporting to sync perfectly with your systems.
The infrastructure
We analyze your receiving, storage, and special handling needs, accounting for SKU velocity, storage types, and any high-security or climate-control requirements.
The partnership
We model your pick & pack profile: order complexity, kitting, and unboxing experience. This aligns our labor perfectly with your brand promise.
The model
Finally, we run a full network analysis to model transportation costs, optimizing for speed and cost to deliver maximum ROI.
Your growth. Modeled.
We don’t use one-size-fits-all pricing. We build partnerships designed to last.
Have questions? We have answers.
Why doesn’t ShipMonk publish standard pricing?
In enterprise fulfillment, “standard” pricing often means paying for averages rather than your actual usage. We build a custom cost-to-serve model based on your specific SKU profile, order volume, and special handling needs. This ensures you only pay for the services you use, maximizing your margins.
What do I need to provide for a pricing analysis?
To build your custom model, we need your average monthly order volume, SKU count, product dimensions/weights, and a breakdown of your shipping destinations. This data allows us to project your exact costs and identify efficiency gains in our network.
How are shipping costs calculated?
Many factors determine the shipping cost of each package, including weight, dimensions, destination, and more. Contact us for a custom shipping analysis to see how much ShipMonk can save you on shipping.
What is the monthly minimum & how is it calculated?
The Monthly Minimum is a standardized fee that is determined in conjunction with your pick fees and projected order volume. This fee ensures that we’re correctly:
- Pricing your pick fees
- Addressing seasonality
- Planning labor
- Making accurate volume guarantees to the shipping carriers
During the sales process, we’ll look at your typical monthly order volume and other factors to determine your pick fees. Once pick fees are established, we’ll calculate your Monthly Minimum. We do this by multiplying your monthly order volume by your first item pick fee and then reducing it by 20%
Do you offer storage insurance?
When you store your inventory at ShipMonk, you have two options to insure your product:
- You add our location to your insurance policy
- You choose to waive inventory insurance
Each option has its advantages and disadvantages. You can decide which option is best depending on your business’s setup and your product’s value.
What qualifies as a “special project”?
Special projects are one-off tasks that fall outside the scope of the regular pick and pack process or subscription box kitting and assembly. They include jobs like counting inventory, labeling, repackaging and/or bagging products, kitting and/or bundling, quality control, and other generic tasks. Special projects should be submitted to your Happiness Engineer, so they can define the scope and provide a quote for the project prior to commencing with the project.
Does ShipMonk fulfill B2B/Wholesale/EDI orders?
Yes, ShipMonk can fulfill larger wholesale/retail orders. Click here for more information on our wholesale/B2B services.
Do you offer gift messaging? How much does it cost?
Yes! If your shopping cart supports gift messaging, we can include gift messages in orders and label them as “gift” orders. Here are the 2 options:
- Print the gift message on a blank 4×6 card provided by ShipMonk.
- Print the gift message on a custom 4×6 card provided by the merchant (additional pick fee applies).
Can you handle fragile products? Does it cost extra?
Yes, we offer fragile wrapping during the packing process. If you have specific requirements, let us know, and we can accommodate those. Our Happiness Engineers can also assist you with determining the best packaging option for your products. There are additional charges for fragile wrapping based on the product’s dimensions.
55%
Click-to-delivery time cut
100%
Growth since partnership began
600%
Order spike handled without delays
2 Days
Nationwide shipping time
Get a data-driven analysis of your fulfillment strategy
Answer a few quick questions, and our experts will prepare a custom analysis tailored to your business needs, outlining potential cost savings and efficiency gains.