Now servicing clients from 12 fulfillment centers, including continental Europe & the UK!

ShipMonk has been absolutely incredible to work with!

BetterBack allows you to effortlessly sit in perfect posture, easing back pain—and preventing it. Lightweight and portable, it makes every chair ergonomic. Wearing it for just 15 minutes a day can retrain your body’s default posture, so when you stand or sit without BetterBack, your posture is greatly improved.

San Francisco (SF)
Katherine Krug
Health and Fitness

BetterBack‘s Story

After raising $1.2 million on Kickstarter, BetterBack founder Katherine Krug sought services from a well-known fulfillment company. Soon after shipping her first backer rewards, the “other” fulfillment company not only began messing up orders, even worse, they refused to take responsibility and failed to communicate their mistakes. When it came time to ship to her Indiegogo backers, Katherine knew it was time to find a better solution. Not only was ShipMonk the perfect fit for her, but we were able to offer better pricing.

In February of 2016, BetterBack was featured on ABC’s Shark Tank and received thousands of orders the weekend after the episode was first aired. With ShipMonk, fulfilling this major influx of orders was not an issue. In fact, all 8,000 orders were picked, packed and shipped the following Monday.

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“ShipMonk has been absolutely incredible to work with! They are available
24/7 to answer questions and have bent over backwards to help make our
customers happy. I couldn’t recommend them more highly.”
Katherine Krug
Founder at BetterBack


Successfully Funded Kickstarter & Indiegogo Campaigns

Delivered to over 115 countries

#1 Amazon Best Seller

Featured on Shark Tank

Ready for next-level growth?