by Cathy O. EcommerceOctober 11, 2024October 11, 2024 How to Handle Physical Inventory in a Digital World Shipping and logistics are among the oldest industries in the world. Yet supply chain lead times, inventory storage, order fulfillment,...
by Cathy O. EcommerceAugust 8, 2023August 7, 2023 After the Order: Customer Service Best Practices You’ve worked hard to develop your product, build a customer-friendly website, set up your supply chain and fulfillment operations, and...
by Cathy O. EcommerceOctober 3, 2022October 3, 2022 What Does “Arrived at Carrier Facility” Mean? When you place an online order for a new pair of dancing shoes, you don’t really think about how those...
by Cathy O. EcommerceAugust 17, 2022August 17, 2022 Managing Delivery Exceptions for an eCommerce Business If you’ve ever been on the receiving end of a late delivery, you know how frustrating it can be to...