With ShipMonk’s inventory portal, you can kiss your cumbersome spreadsheets goodbye. Track inventory levels across multiple sales channels, identify your best selling SKUs, blacklist old SKUs, receive low stock alerts, and more. ShipMonk’s inventory system will give you complete visibility and control of your inventory.
The core of ShipMonk’s software is the order management portal. It’s where the magic of managing your customer experience happens. Our out-of-the-box integrations sync with your sales channels to eliminate manual importing of data and trigger all the necessary notifications to your end-customer. Track the status of each order from the moment they are placed to the minute they land on your customer’s doorstep.
Our shipping management system doesn’t end with discounted shipping rates. Our partnerships with all the major carriers combined with the transparency of ShipMonk’s software allow you to calculate real-time shipping rates, view a multitude of shipping reports on our dashboard, or export the data to a CSV to run your own reports.
ShipMonk’s software is comparable to an iceberg where 90% of its mass is below the surface. Our entire operation is powered through our proprietary software, so we have full control over the features that benefit your business. What you can see is the ability to manage inventory across multiple warehouses, fulfill orders based on predefined assignment logics, request special projects, and much more.
Shipping costs are the #1 reason for shopping cart abandonment. If you want to compete in the eCommerce space, you’re going to need to have the best shipping rates possible.
When it comes to logistics, the reality is not if something happens, it’s when. There are instances out of our control, but we believe in timely and thorough support when it comes to servicing our accounts. All of our Happiness Engineers are located within our warehouses, so if something does happen they will spring out of their chair and ensure it’s taken care of.
“We love the personal customer service ShipMonk provides.“
“ShipMonk has been absolutely incredible to work with!“